FREQUENTLY ASKED QUESTIONS
Straight answers before you get started.
Learn what VarsityProof does, how attribution works and where the platform fits in your NIL operating process.What is VarsityProof?+
VarsityProof is the system of record for collegiate athlete marketing. It centralizes campaign setup, roster records, project tasks, schedules, tracking, conversion data and renewal evidence regardless of where the athlete was sourced.
Is VarsityProof an athlete marketplace?+
No. VarsityProof does not sell athlete access or replace the sourcing channel you already use. It gives your team a system for operating and measuring partnerships after an athlete is selected.
Who is the platform built for?+
VarsityProof is designed for regional and multi-location brands, franchises, agencies and service businesses that need to connect athlete campaigns to real business outcomes.
Do I need ChatGPT to use VarsityProof?+
No. VarsityProof supports ChatGPT sign-in plus passwordless email, Google and Microsoft when those providers are enabled. The login page labels any method that is awaiting administrator configuration instead of presenting it as available.
What does ChatGPT sign-in share?+
VarsityProof receives a secure user ID, your email address, and sometimes a display name. It does not receive or read your chats, prompts, files, or ChatGPT history.
How does revenue attribution work?+
Teams can assign athlete-specific codes, links, QR experiences and other conversion sources. Results are then connected to campaigns, athletes and locations for consistent reporting.
Can we track offline conversions?+
Yes. The platform is designed to support location-level redemptions, manually verified conversions and connected sales sources—not only online clicks.
What does the Renewal Score evaluate?+
The recommendation combines financial performance, customer acquisition efficiency, deliverable completion and performance momentum. Teams still control the final decision.
Does VarsityProof guarantee NIL compliance?+
No. VarsityProof does not determine legal or institutional compliance. Customers should obtain guidance from their school, conference and qualified legal or tax advisors.
Can agencies manage multiple clients?+
Multi-client workspaces and role-based client access are planned, not currently available. Agencies can contact us to help validate those workflows in a scoped pilot.
Does VarsityProof support high-school endorsements?+
No. The current product and guided beta are limited to collegiate athlete marketing. High-school programs are outside the supported scope.
Are commerce, POS and CRM integrations live?+
CSV imports and the universal webhook are available. Shopify paid-order and refund synchronization is implemented but requires an approved Shopify app and production credentials. Square, QuickBooks, CRM sync, sales-lift modeling and multi-touch attribution remain planned.
Is there a trial?+
Yes. The 14-day guided trial requires no credit card and includes 1 user, 1 location, 2 athletes, 1 active campaign, 250 transactions, CSV importing, tracking tools and core analytics.
How does subscription billing work?+
Starter, Growth and Agency use secure Stripe-hosted checkout. If you subscribe during the trial, the selected plan begins when the remaining trial ends. Stripe handles recurring invoices, payment recovery, payment methods and cancellation.
How long does setup take?+
A focused team can configure its workspace and first campaign during a guided onboarding session. Data integrations and larger historical imports may require additional time.
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